Privacy Policy

Zipwake AB org. no 556982-3692 (“Zipwake”, “we”, “us” or “our”) wants to inform you about how we process your personal data.

Personal data refers to any data relating to a person who can be identified, directly or indirectly, based on the information. This may include information such as name, contact details, identification data, or other characteristics.
Processing means any operation which is performed on personal data, such as collection, storage, use, adaption, or disclosure.

This policy applies to you as:

– an end customer,

– a representative for an existing or potential supplier, partner, or distributor to us,

– a visitor of our website,

– a participant to our events, or as

– an applicant for employment with us.

1. Controller

– Zipwake is the controller of your personal data and is responsible for ensuring that your personal data is processed correctly and securely.

2. WHICH PERSONAL DATA DO WE PROCESS?

– Personal information and contact information, as name, address, telephone number, email address, title, position and employer, or other information that you provide to us by email, via our social media or by other channels of communication.

– Information from customer surveys and customer evaluations

– Information regarding complaints and warranty matters

– Technical data, such as IP address, language and identification settings, geographic location, operating system, other information from cookies or similar mechanisms

– Information in cover letter and CV

– Where applicable, your picture and other information that you provide us in connection with recruitment.

3. HOW DO WE COLLECT PERSONAL DATA?

End customers, visitors of website or participants to events

Personal data may be provided to us directly from you when visiting our website. Your personal data is also collected directly from you when you contact us by email, our social media, or other channels of communication. We can also receive your personal data from distributors from which you have purchased your products from.

Existing and potential representatives for suppliers, partners, and distributors

Personal data is collected from the company that you represent, but also, in directly from you by email, our distributor web portal, our social media, in connection with events or meetings or other channels of communication. Zipwake may use external information services to complement already received data, such as contact information.

Job applicants

Personal data may be collected from you by email, or from the staffing agency, recruitment company or hiring company through which you apply for work.

4. WHY DO WE PROCESS PERSONAL DATA?

Zipwake apply the following legal basis for processing.

– Necessary for the performance of a contract: This basis is used when the processing of your personal data is necessary to enter and perform our obligations under a contract with you.

– Necessary to fulfil our, or a third party’s, legitimate interest: This basis is used when the processing of your personal data is necessary for us to pursue a business interest which is not overridden by your interest of not having the personal data processed.

– Consent given by you: This basis is used when you provide us with your consent to process your personal data for specific reasons.

– Necessary to fulfil a legal obligation: This basis is used where we are required by law to process your personal data.

5. WHO CAN RECEIVE YOUR PERSONAL DATA?

Your personal data is only disclosed if necessary. Situations when your personal data may be disclosed to third parties are listed below.

– Personal data may be transferred to suppliers of cloud solutions since Zipwake stores information in such solutions.

– Zipwake may disclose your personal data to suppliers, partners, or distributors, if they need your personal data to fulfil their undertakings to us.

– Personal data may be disclosed to authorities when necessary for compliance with legal requirements.

– In case of sale of business, personal data may be disclosed to a potential buyer.

However, our ambition is always not to transfer your personal data outside of the EU/EEA. If we need to transfer your personal data to a country that does not have been deemed adequate by the EU Commission, we will ensure that appropriate measures are put in place.

6.  FOR HOW LONG DO WE STORE YOUR PERSONAL DATA?

Your personal data is only saved for as long as we need it to fulfill the purposes for which the data was collected. We may save the data longer if necessary to comply with legal requirements or to protect our legal interests. When we do not need your personal data anymore, we will take all reasonable steps to delete the data from our systems, or to anonymize it so that you can no longer be identified.

7.  SAFEGUARDING YOUR INFORMATION

We take appropriate technical and organizational measures (policies and procedures as well as IT security) to ensure the confidentiality and integrity of your personal information and the way it is processed. We send your information in a secure way and our staff only have access to the data they need to perform their work.

8. YOUR RIGHTS

We will respect your rights under applicable laws. To the extent that your local data protection laws apply, including European data protection, your rights include the following:

  • withdraw your consent (the most common is the opt-out from marketing)
  • object to our processing of your data
  • ask for a copy of the data we hold about you (so-called subject access right)
  • ask for the data to be transferred to another entity (so-called data portability)
  • ask for the data to be corrected or restricted
  • ask for the data to be deleted (so-called right to be forgotten)
  • right to lodge a complaint

To exercise your rights or for any other question about the handling of your personal data, please see “Contact” section below.

9. THIRD PARTIES’ WEBSITES AND SOCIAL MEDIA

Our website may include links to third-party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. Please review the privacy policies posted on other websites that you may access through our website.

We interact and maintain contact as well as marketing our products through several different channels. Regarding personal data that is processed on our social media, such as Facebook, Instagram, YouTube, Vimeo, or LinkedIn, we refer users to the policy provided by the respective service providers.

10. OUR USE OF COOKIES

If you visit our website, we will process your personal data to load the website accurately and analyze your usage in order to optimize the website. This is done by placing cookies on your device. We use several different cookies. For additional information about cookies and/or changing your cookie consent preferences, please visit at any time our cookie policy available at www.zipwake.com.

11. COLLECTION FROM CHILDREN

Zipwake’s products and services are not intended to be used by children. Zipwake does not intentionally collect personal data from children under the age of 13. If you believe we may have accidentally received such information, please contact us and we will we take immediate appropriate actions to delete this information.

12. CONTACT

If you have questions or if you wish to exercise your rights under this privacy policy or applicable legislation, please contact us at the address below.

Linda Ahl
+46 (0) 738 66 11 78
Info@zipwake.com

Zipwake AB
Skeppet Ärans Väg 3
SE-426 71 Västra Frölunda
Sweden

If you feel that we are not responding to you correctly, or you do not agree with our handling of personal data, you can also submit a complaint to your national data protection authority. In response to a request, we may need you to confirm your identity and send us information about your request. If we do not approve your request, we will explain why.

13. UPDATES

Zipwake reserves the right to change this privacy policy at any time. In the event of amendments, we will publish the amended privacy policy on our website together with information about when the update was carried out.

_________

Thank you for taking the time to read our privacy policy and for trusting us to handle your personal data.